Approach
Understand the work. Build one useful system. Measure the result before expanding. Each stage has an agreed scope and a clear decision about what comes next.
The method
We scope each phase before it begins. Your team sees what we are building, how we will test it, and what evidence will guide the next decision.
We map the work with your team: research, client requests, schedules, invoices, and decisions. We check the data behind each workflow and rank opportunities by expected value, quality requirements, and build effort.
A ranked opportunity map with estimated value, build effort, and dependencies.
We build one workflow and test it with its users. Before production, we check the integrations, exceptions, and approval steps, then measure against the agreed baseline.
A working system with a measured result, and a clear decision: scale it or stop.
We adapt the proven workflow for other teams and locations, connect it to their systems, and train the people who will own it day to day.
The same system running for every team that needs it, with trained owners in place.
We monitor performance and improve the system as your team uses it. We agree whether Zaigo will provide ongoing support or hand over operations to your team.
Documentation, training, and an agreed owner for ongoing operations.
We map the process with the people who run it and examine the systems they use. Their constraints, decisions, and exceptions become the basis of the plan.
How we decide
Our recommendations account for the value of the work, the cost of running it, and the people who will own it.
The first scope includes how the system will be tested, deployed, and supported in daily use.
We prefer proven models and standard infrastructure, chosen for your requirements and the cost of maintaining them.
Fixed scope and a fixed price, agreed before work starts. If the scope has to change, you hear it from us first, with the reason.
Documentation and training are part of delivery. Ongoing support is agreed explicitly, with responsibilities your team can understand.
We estimate value against build and running costs. When the business case is weak, we recommend changing the scope or stopping.
Working commitments
A clear scope keeps attention on the work worth doing.
Carry the work through. We can take the opportunity map through implementation, testing, and support.
Prioritize near-term value. We start with a manageable workflow and test its value before committing to a broader rollout.
Plan the handover. We agree ownership and ongoing support at the start, including the documentation and training your team needs.
Choose the simplest useful solution. If a spreadsheet, a script, or a simpler piece of software solves the problem, that is what we recommend.
A workflow ready for automation. An AI product you want to build. A problem that has sat on the roadmap for years. Let’s talk about what it would take to solve it.
Talk to Zaigo