Medical Billing Audit

Medical billing audit services for operators who keep their billing.

A two-week audit finds where denials, underpayments, and exception queues leak revenue — then we encode your billing rules into AI your team runs.

  • AI implementation services
  • Two-week audit, fixed fee
  • Your exception rules, encoded
  • Your team keeps the billing

Built with the leading AI platforms

NVIDIAAnthropic
Peter Enestrom, founder of Zaigo

Led by Peter Enestrom and the Zaigo AI & engineering team

YaleColumbia UniversityMicrosoft

The broken Friday

The denial queue is underwater. The underpayments nobody sees.

From billing companies and provider-group back offices we have sat inside: thousands of claims a week, with the exception rules living in three people’s heads.

  • Denials worked one at a time, never as a pattern

    Every denial gets reworked by hand; nobody totals them by payer, code, or reason. The same root cause writes off revenue every week.

  • Underpayments posted as paid in full

    The remit comes back short of the contracted rate and posts anyway. Catching it means knowing every payer’s fee schedule, claim by claim.

  • The exception queue runs on three people

    Anything unusual waits for the biller who knows the rule. When they are out, the queue stalls; when they leave, the rule leaves.

  • Payer rules change faster than the memo

    Timely-filing windows, modifier edits, bundling rules — every payer ships changes quarterly, and the update sits unread while claims keep denying.

  • The outsourcing pitch starts to sound reasonable

    When the queue is underwater, handing billing to an RCM firm looks like relief — until the percentage and the lost visibility land.

What manual costs

The leak is a line item, not a feeling.

We do not quote industry denial rates — easy to inflate, useless for your decision. The two-week audit measures your remits before anything gets built.

By handHow denials get reworked and exceptions get judged today
Every claimWhat an encoded audit checks — denials, underpayments, payer edits
Per claimHow RCM firms price taking the whole problem off your hands

From anonymized provider-group and billing-company engagements — no invented error rates

How it works

We encode your exceptions.

No new system for your team to learn. The rules your best biller carries in their head become the audit.

  1. 01

    Map the rules

    We write down every rule a claim gets judged by: payer contracts, fee schedules, denial history, exception logic. Tribal knowledge becomes a rule set — yours to keep.

    Weeks 1–2
  2. 02

    Encode the audit

    Every claim and remit line gets checked against your rules. Denials route to triage, underpayments get flagged at posting, payer edits land in one review queue.

    Weeks 3–8
  3. 03

    Run it every week

    Denial-triage automation, underpayment detection, and a payer-rule engine keep pace with the queue. Your team reviews violations, not every claim.

    Ongoing
Not an RCM firm

RCM firms take over your billing. We encode your rules so you keep it.

RCM firms want the whole billing operation — per-claim fees or a percentage of collections, forever. Your payer knowledge, your rules, and your margin leave the building with it.

We are not that. The audit finds the leakage; the build encodes your exception rules into AI your own team runs — denials, underpayments, and payer edits caught inside your shop.

Peter Enestrom, founder of Zaigo
Who builds it

Led by Peter Enestrom.

Co-Founder — leads AI & Engineering

Pete Enestrom

Every engagement is led personally by Pete, working with the Zaigo AI & engineering team from the two-week audit through the production handover. The person who scopes the work is the person who builds it.

Education
Yale & ColumbiaGraduate
Background
Microsoft & IntelFormer
Experience
Exited FounderVenture-Backed

Background

Questions

Asked by billing operators and practice executives.

The straight answers, before you book anything.

What’s holding your business back?

A workflow ready for automation. An AI product you want to build. A problem that has sat on the roadmap for years. Let’s talk about what it would take to solve it.

Talk to Zaigo