Utility Bill Audit01

Utility bill audit that checks every bill before it’s paid.

We encode your rate schedules, meter logic, and tenant bill-back rules — so every bill gets audited before it’s paid.

  • AI implementation services
  • Every bill checked before payment
  • Your rate schedules, encoded
  • Fixed fee — no percentage of recovery

Official services partner of the platforms defining AI

NVIDIAAnthropic
Peter Enestrom, founder of Zaigo

Every engagement is led personally by Peter Enestrom and the Zaigo AI & engineering team

YaleColumbia UniversityMicrosoft
The broken Friday01

Every site bills differently. Nobody re-checks the rates.

From property and facilities finance teams we have sat inside: multi-property operators billing utilities back to commercial tenants, with rate schedules nobody verifies.

  • Tenant bill-back done by hand

    Utility costs get allocated to tenants in a spreadsheet, against lease clauses nobody re-checks — recovery percentages drift from the lease, and the shortfall compounds across the portfolio.

  • Compliance reporting assembled from feeds manually

    Energy Star and utility compliance reports get built from utility feeds nobody has connected — download, re-key, reconcile, repeat, every reporting period.

  • The rate schedule nobody verifies

    The tariff sheet says one number, the bill says another. Verifying the applied schedule means knowing every site’s rate code — and nobody has time to check.

  • Every property, a different format

    Each site’s bills arrive in a different format, portal, and cycle. Before any checking can happen, someone has to work out what the bill even is.

  • The audit that only looks backward

    A utility audit firm sweeps last year’s bills, takes a percentage of recovery, and leaves. This year’s bills keep paying the same errors — nothing changed.

What manual costs02

The leak is small per bill. It is not small per year.

We do not quote industry error rates — they are easy to inflate and useless for your decision. The two-week audit puts figures on your portfolio before anything gets built.

Once a yearHow often a retrospective audit reviews bills you already paid
Every billWhat a continuous audit checks — before payment runs
By handHow bill-back allocation and compliance reporting get assembled

From anonymized engagements in commercial real estate — tenant bill-back and utility reporting

How it works03

We encode your exceptions.

No new system for your team to learn. The rules your best property accountant carries in their head become the audit.

  1. 01

    Map the rules

    With your finance lead, we write down every rule a bill gets judged by: each site’s rate schedule, meter logic, and the lease clauses driving tenant bill-back.

    Weeks 1–2
  2. 02

    Encode the audit

    Bills get scored against your rules before payment runs. Wrong rate schedules, meter anomalies, and allocation violations hit a review queue; your team approves exceptions, not every bill.

    Weeks 3–8
  3. 03

    Recover and report

    Flagged variances route into dispute and recovery; the same data generates tenant bill-back and Energy Star compliance reporting. The audit keeps pace with every billing cycle.

    Ongoing
Not another tool

Utility bill audit companies find last year’s money. Encoded rules stop this year’s leak.

Utility audit firms work retrospective, percentage-of-recovery: they sweep twelve months of paid bills, take a cut of the clawback, and leave the process as they found it. The same errors get paid again next quarter.

Bill-pay platforms process; they do not verify. We are neither — our AI reads every bill against your rate schedules, meter logic, and bill-back rules, encoded into a continuous audit inside your existing AP flow, no percentage of your money.

In production
Pre-paymentWhen variances get flagged — not twelve months after the money leaves
Meter-levelTenant bill-back driven by meter data, not allocation spreadsheets
One feedThe same utility data drives the audit, bill-back, and Energy Star reporting
Peter Enestrom, founder of Zaigo
Who builds it

Led by Peter Enestrom.

Founder — leads AI & Engineering

Pete Enestrom

Every engagement is led personally by Pete, working with the Zaigo AI & engineering team from the two-week audit through the production handover. The person who scopes the work is the person who builds it.

Education
Yale & ColumbiaGraduate
Background
Microsoft & IntelFormer
Experience
Exited FounderVenture-Backed

Background

Questions04

Asked by property and portfolio finance leads.

The straight answers, before you book anything.

The same handful of error types, repeatedly: the wrong rate schedule or tariff applied to a site, meter and multiplier mistakes, estimated reads that never true-up, duplicate bills across portals, and tenant bill-back allocations that have drifted from the lease. A continuous audit checks each of these on every bill, before payment runs.

Published error rates vary widely and are easy to inflate, so we do not quote them. What audits consistently find are the same categories: wrong rate schedules, meter and multiplier errors, and bill-back allocations that drifted from the lease. The two-week audit puts a measured figure on your portfolio before anything gets built.

Each tenant’s lease defines how utility costs get allocated — by square footage, by meter, or by a negotiated clause. Someone reads the utility bills, applies the allocation rules, and invoices the tenants. Recovery leaks when the allocation drifts from the lease or the underlying bill was wrong to begin with, so the audit checks both the bill and the allocation.

A one-time audit reviews a past period — usually twelve months of paid bills — and charges a percentage of what it recovers. Continuous auditing checks every bill against your encoded rate schedules and allocation rules before payment runs, so the error is not paid in the first place. One finds last year’s money; the other stops this year’s leak.

The same utility feeds the audit reads — bills, meter data, rate schedules — carry everything the reports need. Because the data is already captured and checked, Energy Star benchmarking and utility compliance reports get generated from it instead of being assembled by hand each reporting period.

Start with one workflow.

Tell us where your team loses hours. We will come back with a straight answer on whether AI can help, what it would take, and what it would pay.