Hardware & Building-Supply Retail
AI for retail, built for hardware and building-supply stores.
We encode the rules your team carries in their heads — pricing exceptions, count tolerances, tag-labor thresholds — inside the systems you already run.
Built with the leading AI platforms
The pain map
Margin leaks one price change at a time.
From owners, ops managers, and pricing leads inside independent hardware co-ops and regional chains — all running Epicor Eagle-class POS/ERP as the system of record.
The weekly Excel everyone actually reads
Built by hand and emailed to the org — the thing everyone actually reads: 5,700 price changes across 19 stores, no clear view of margin gained versus lost.
Prices set somewhere else
The co-op sets half the prices — no database against the big boxes, just the wholesaler’s ~1.15x baseline — and one contractor can be a third of a store’s business.
Markdowns that swallow promos
Clearance markdowns overwrite advertised promos under one ERP markdown flag, and underwater SKUs — replacement cost below weighted-average cost — stay invisible without four cost columns side by side.
Counts nobody trusts
Count error rates run 30–40% with variances hand-keyed from paper into the PIP file, and inventory accuracy sits near 75% against a 95% best-in-class bar.
Tags faster than hands
Changes stop at zero on hand, but tags still queue up; special orders never picked up become hundreds of thousands of dollars of product no one will buy.
Where AI pays
The workflows worth encoding first.
Potential workflows to assess around your pricing rules, count tolerances, and store capacity. Data access and review requirements determine the build scope.
Questions
Asked by owners, ops managers, and pricing leads.
The straight answers, before you book anything.
What’s holding your business back?
A workflow ready for automation. An AI product you want to build. A problem that has sat on the roadmap for years. Let’s talk about what it would take to solve it.
Talk to Zaigo

