NetSuite AP Automation

NetSuite AP automation for the bills sitting in your inbox.

We build AI agents that pull every bill out of your shared Outlook inbox, check it against the rates and POs in NetSuite, and post it clean — so you know when bills are due before NetSuite does.

  • AI implementation services
  • AI agents in your cloud
  • Reads the inbox directly — no tool in the middle
  • Only exceptions reach a person

Built with the leading AI platforms

NVIDIAAnthropic
Peter Enestrom, founder of Zaigo

Led by Peter Enestrom and the Zaigo AI & engineering team

YaleColumbia UniversityMicrosoft

The broken Friday

“We don’t know when bills are due until it gets into NetSuite.”

From an AP team we sat with: a PE-backed services business running NetSuite as the system of record, tens of thousands of invoices a month landing in one shared Outlook inbox, and a legacy OCR tool in the middle reading one field in five.

  • The inbox is the real ledger

    When a bill is in the OCR tool or the email inbox, the team is lost. The liability sits in Outlook, NetSuite knows nothing about it yet, and nobody can say what is due this week.

  • Twenty percent accuracy, on its way out

    The legacy OCR tool reads one field in five — and its parent is sunsetting it. The team keys everything by hand anyway, now with a deadline they didn’t choose.

  • Pay fast and lose margin, or check and lose service

    Pay the vendor quickly and sacrifice margin, or take the time to verify and risk getting service shut off. That trade gets made every week, bill by bill, under pressure.

  • Why is there a tool in the middle at all?

    The buyer’s own question: why do we even need the OCR tool between the inbox and NetSuite — can’t we just get the bills out of the inbox? The answer is yes. Nobody had built it that way.

  • Throwing bodies at a burning platform

    While the real fix gets built, BPO bodies get added over ninety days to hold the backlog. Headcount rises, the backlog doesn’t clear, and every body is one more person to train on the same judgment calls.

  • The rates and POs sit in NetSuite. The checking doesn’t.

    Everything needed to verify a bill — contracted rates, purchase orders, vendor history — already lives in NetSuite. What’s missing is anything that reads the inbox and checks against it, every time.

What manual costs

The due date you learn too late is a margin line, not an inbox problem.

What the manual way looks like at a PE-backed services business on NetSuite. Your numbers will differ — tracing one month of the inbox puts figures on yours before anything gets built.

~40,000Invoices a month landing in one shared Outlook inbox at a PE-backed services business running NetSuite
20%Read accuracy of the legacy OCR tool sitting between the inbox and NetSuite — being sunset by its parent
90 daysHow long BPO bodies were thrown at the invoice backlog while the real fix was built

From an anonymized engagement — a PE-backed services business, roughly 1,400 vendors, NetSuite as system of record

How it works

NetSuite invoice automation, built as AI agents around your inbox.

No new system for your team to learn, and no tool in the middle. AI agents read the inbox the way a person would — then check every bill against the rates and POs already in NetSuite.

  1. 01

    Trace one month of the inbox

    We follow a month of bills from the Outlook inbox to posted in NetSuite: which read clean, which needed a person, where due dates surfaced too late. That trace defines the build.

    Weeks 1–2
  2. 02

    Read the inbox, skip the tool in the middle

    AI agents pull every bill straight out of the shared inbox — emailed PDFs, scans, multi-invoice attachments — pure capture up front, with no OCR license sitting between the inbox and NetSuite.

    No middle tool
  3. 03

    Cross-reference NetSuite, post clean

    Every bill is checked against the rates and POs in NetSuite. Clean bills post untouched; anything that breaks a rule lands in an exception queue with the reason attached, reviewed by a person.

    Every invoice
Not another license

Invoice scanning software rents you the reader. The rules in NetSuite are the product.

Search this problem and you get NetSuite’s own pages, listicles ranking the same scanning tools, and a Reddit thread. The tools read clean PDFs; they cannot know your vendor rates, your PO tolerances, or why Tuesday’s bill is already late.

We build the AP automation NetSuite can’t: AI agents that run in your cloud, read the inbox directly, and enforce rules encoded from your NetSuite data. You own the IP — no per-seat license, no tool in the middle.

Peter Enestrom, founder of Zaigo
Who builds it

Led by Peter Enestrom.

Co-Founder — leads AI & Engineering

Pete Enestrom

Every engagement is led personally by Pete, working with the Zaigo AI & engineering team from the two-week audit through the production handover. The person who scopes the work is the person who builds it.

Education
Yale & ColumbiaGraduate
Background
Microsoft & IntelFormer
Experience
Exited FounderVenture-Backed

Background

Questions

Asked by NetSuite teams outgrowing invoice capture software.

The straight answers, before you book anything.

What’s holding your business back?

A workflow ready for automation. An AI product you want to build. A problem that has sat on the roadmap for years. Let’s talk about what it would take to solve it.

Talk to Zaigo